Return Policy

You have the right to cancel your order within 30 days of receiving it, without providing a reason. After cancellation, you have an additional 30 days to return the product. You will receive a full refund of the order amount, including shipping costs.
Only the cost of returning the product from your home to the web store will be at your own expense. For exact rates, please consult the website of your carrier.
If you exercise your right of withdrawal, the product, along with all provided accessories, and if reasonably possible, in its original condition and packaging, must be returned to the entrepreneur.
To exercise this right, you can contact us via info@venova-edmonton.com. We will then refund the amount due within 30 days after registering your return, provided the product has been returned in good condition.